Privacy & GDPR Statement

Privacy Commitment

Gigabit VPN is a privacy-first service. We do not routinely log your internet activity.

We collect only the minimum data necessary to provide and manage your service, including:

  • Your account information (email, password, or OAuth identity)
  • Data allowances purchased and usage totals (for enforcing limits)
  • Payment information (processed securely via Stripe or other providers)

GDPR Compliance

We comply with the General Data Protection Regulation (GDPR) for users in the EU.

Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Correct any inaccurate information
  • Request deletion of your account and associated data
  • Object to the processing of your data in certain circumstances

To exercise any of these rights, contact support@gigabitsit.co.uk.

Data Retention

We retain only the data necessary for:

  • Managing your allowances and payments
  • Complying with legal obligations

Unused data allowances and associated records are retained only for accounting and auditing purposes, after which they are deleted or anonymized.

Cooperation with Law Enforcement

Although we do not log user activity, we will comply with lawful requests from authorities where legally required.